Shipping Policy

At Divya Anugraha, we are committed to delivering your orders in a safe and timely manner. This Shipping Policy explains how we handle processing, delivery, and related concerns.

Order Processing

→ All orders are processed within 1–3 business days after payment confirmation.
→ Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Timeline

→ Delivery time may vary depending on your location, but most orders are delivered within 5–10 business days across India.
→ Remote or rural areas may require additional time for delivery.

Shipping Charges

→ Shipping charges, if applicable, will be displayed at checkout before you confirm your order.
→ From time to time, we may offer free shipping promotions.

Order Tracking

→ Once your order has been dispatched, you will receive a confirmation email with tracking details.
→ You can use this tracking number to monitor the status of your shipment.

Delays & Exceptions

→ While we strive to deliver on time, unforeseen circumstances such as weather conditions, courier delays, or regional restrictions may affect shipping timelines.
→ In such cases, we will keep you informed and work to resolve the issue promptly.

Damaged or Lost Packages

→ If your package arrives damaged, please contact us within 48 hours of delivery with photographs of the product and packaging.
→ In the rare event of a lost shipment, we will coordinate with our courier partners to investigate and ensure a fair resolution.

International Shipping

→ At present, we ship only within India. International shipping options will be introduced in the future.

Contact Us

If you have any questions about shipping or your order status, please reach out to us at:
📧 info@divyaanugraha.com